We provide 5 levels of retainer services which are fit for
purpose and fit every budget
Our retainer service is the key HR insurance needed to manage unexpected
issues as and when they arise. It also provides an on-going knowledge bank of
documents, letters and advice available at your fingertips.
We do not just provide documents and then see you once a year! We
provide on-going personal support by the same business partner locally who
knows and understands your business, employees and drivers.
1 Star Retainers
Production or updating all Human Resources documentation.
Provide unlimited HR help line between 9am to 6pm (M-F)
Provide unlimited HR documents, forms and letters for all employee
related issues (Sickness, AWOL, Disciplinary, Grievance, Maternity, Paternity
Quarterly updates covering changes in employment legislation, NMW, NLW
and updating relevant documentation.
2 Star Retainers
All 1-star level provision PLUS
HHR will attend your premises once per month
for a total of 3 hours.
Develop a Family Friendly folder (including; maternity,
parental, adoption and paternity leave, flexible working and shared parental
leave procedures and relevant forms and letters.
& Safety support: DSE assessments, legislative
updates, dedicated telephone, email and face-to-face support, Bespoke Health &
Safety policy documentation.
3 Star Retainers
All 1 and 2-star level provision PLUS
Develop performance Appraisal documentation
and ½ day workshop for first line managers on “Empowering appraisal, getting it
All documents are prepared
and customised to your needs (with company logo and preferred font and size
4 Star Retainers
All 1, 2 and 3-star level provision PLUS
HR business partner will attend your premises 1/2 day per
week for 3.5 hours to be used flexibly to suit your business needs.
Full support for new
staff including; first day check in, contract management, H&S induction,
Handbook receipt, first day employee introduction
to the company, DSE assessment, reference checks
and right to work in the UK checks.
Management of all management processes including TUPE, redundancy or
In case of early conciliation process, we will work with ACAS on your
behalf to resolve the matter and manage and difficult termination discussions
and negotiate and create required Settlement Agreements.
5 Star Retainers
All 1, 2, 3 and 4-star level provision PLUS
HHR will attend your
premises 1 day per week for 7 hours.
Creation and delivery of bespoke ½ day management
training workshops; including; handling difficult conversations, first line
management and leadership training.
Full management of holiday, sickness records, and manage
any employees who are on long term sick or have multiple short-term sickness through
our HR Software Partner BreatheHR.